Ordered products are packed in such a way that they are not damaged during normal handling. On occasion after taking over, the buyer is obliged to check the condition of the shipment and, in case of damage, immediately advertise the product to the delivery person (the employee of the company that makes the delivery). The seller waives all responsibility for damage that may arise during delivery.
If the buyer does not receive the goods, or the delivery notice, after they have been sent, within the expected time, the buyer has the right inform the seller about this in order to take actions to find the shipment or to send a replacement shipment.
If the buyer refuses to receive the goods he ordered from the seller, he has the right to ask the buyer for reimbursement of all costs which are related to delivery.
The seller undertakes to send the shipment to the buyer as soon as he receives the online approval confirmation transaction. After receiving this confirmation, the seller undertakes to send the shipment within 5 (five) working days.
After the shipper (shipping company) receives the shipment from the seller, the seller is no longer responsible for the further course of delivery and possible delays and problems that may arise in connection with further manipulation and delivery of goods.
If the buyer chooses the product download option instead of delivery, the seller undertakes to send a notification exclusively in the form of e-mail to the customer, which will contain download links and instructions. Upon receipt e-mail (download notification), the customer can immediately download the product.
