If you are unhappy with your purchase for any reason, you may return it for a refund or an exchange within 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately we cannot offer a credit.
You must contact
- Returned items must be unworn and in the original condition with the original packaging and include a copy of the packing slip.
- The buyer is responsible for return shipping expenses.
- We do our best to ensure every product that leaves our door is handcrafted to perfection however if the product breaks as a result of our error or was damaged during production or shipping we will accept full responsibility and cover shipping costs to remake the piece.
Once your return is received and inspected, we will process a refund back to the original method of payment within 2 business days and a receipt will be emailed to the address on file. If you still have not received a refund yet please contact your bank or credit card company as there often is a processing time on their end before a refund is posted.
If you have done all of this and still have not yet received your refund, please contact us directly via email.
Return Address:
Emblem d.o.o.
Bulevar mira BB,
76100 Brčko, BH
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
